The Business Process Framework (eTOM) is a critical component of the Open Digital Framework for enabling successful business transformation. It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective, and agile digital enterprise.
Business Process
Framework can be used to support a range of business objectives – developing
process flows; defining project scope; planning, designing, testing, and
deploying applications; transforming business processes; supporting procurement
requests, and many more.
Its a management exercise in which enterprise leaders use various methodologies to
analyze their procedures to identify areas where they can improve accuracy,
effectiveness, and/or efficiency and then redesign those processes to realize
the improvements. Business process improvement, or BPI, works by identifying
the operations or employee skills that could be improved to encourage smoother
procedures, more efficient workflow, and overall business growth. This process
can also be referred to as functional process improvement.
With this class, you will
learn the common language of business processes that many thousands of others
around the world are speaking. You will add a new skill to your professional
resume while helping your company systematically improve the way it does
business.
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